In addition to these tips, we also recommend contacting customer service if you have any questions regarding your return. Although each retailer we list has a return policy on its website, other restrictions may apply. In addition, some stores may not list holiday return policies, so it never hurts to double check with a phone call or email.
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Return Policy
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Restocking Fee
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Non-Refundable Items
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Return Shipping
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30 days to return most new, unopened items for a full refund. Opened items or new items returned after 30 days may receive a partial refund (up to 80%). Items used or damaged not due to an Amazon error will receive a refund of up to 50%.
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Up to 20% from Authorized Sellers (unless the item is damaged or the return is a result of an Amazon error)
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Varies. Grocery products and personal care items can't be returned; however, Amazon will issue a full refund for damaged products sold by Amazon.
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Paid by consumer (unless the return is a result of an Amazon error)
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90 days for most items; 15 days for computers, computer components, and accessories; 15 days for camcorders, and digital cameras, and postpaid cell phones
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N/A
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Varies by department. Walmart's No Receipt Policy requires items be returned in-store only, for a cash refund (for items under $25), a gift card (for items over $25), or an even exchange. If the customer has returned more than three items without a receipt within a 45-day period, a Walmart manager must approve the return.
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Paid by consumer (unless the return is a result of a Walmart error, in which case Walmart will also refund any applicable gift-wrapping charges)
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90 days for most items; 30 days for home electronics, mattresses, air conditioners, gas powered equipment, jewelry, and watches
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15% for certain oversized or opened items and special orders cancelled after 24 hours of purchase
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Items without a receipt or email confirmation; restrictions apply to certain opened or used items; customized jewelry
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Paid by consumer (unless the return is the result of a Sears error)
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30 days for most products (from the date the item is received); 14 days for some electronics; 45 days for all products for Reward Zone Premier Silver Members
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25% on special order products
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No refunds for: digital content, consumables, items damaged by the customer, and non-defective, opened computer software, movies, music, and video games
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Paid by consumer (unless the return is a result of a Best Buy error)
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Any item can be returned at any time, but the sooner the better.
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N/A
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N/A
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Paid by consumer (unless the item is defective, damaged, or recalled, or a result of a Kohl's error).
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90 days for most purchases; 45 days for electronics, computer hardware, netbooks, and cameras. Must have an in-store receipt from Target's online return center to return an item purchased online to a store.
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N/A
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Some opened items, including music, movies, video games, software, and collectibles; gift cards, e-gift cards, prepaid music, game, and phone cards; other restrictions may apply.
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Paid by consumer (unless the return is a result of a Target error, in which case Target will also refund applicable gift-wrapping charges)
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90 days for most products in unused, like-new condition; 30 days for furniture, air conditioners, and generators
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N/A
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Major appliances, plants, and live goods including flowers, holiday trees, wreaths, and garland
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Paid by consumer
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30 days for most products including jewelry, sterling silver flatware, bridesmaid dresses, rugs, and lamps; 60 days for mattresses; 90 days for tempur-pedic mattresses; 3 days for other furniture
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10% on furniture
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Jewelry and watches if altered; food and gourmet gifts
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Paid by consumer
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90 days for most items; 30 days for outdoor power equipment and major appliances including refrigerators, washing machines, dryers, and more
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N/A
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N/A
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Paid by consumer (unless the item is flawed or the return is a result of a Lowe's error)
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90 days for televisions, projectors, computers, cameras, camcorders, iPod/ MP3 players, and cellular phones; all other items unlimited.
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N/A
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N/A
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Paid by consumer
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An avid gadget lover, Louis Ramirez has covered technology for Gizmodo, CNET, Laptop, and various other publications. Follow him on Twitter at
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