- How often do you update the front page / How does the "new" flag work?
- Why are some DealNews links unreachable?
- Why does it sometimes take so long to post sweepstakes winners?
- What is Hotness?
- What's an Editors' Choice?
- Why does the Editorial Guarantee not apply to Black Friday Ads or Local deals?
Sales / Purchase
- Do you sell the products on your site?
- How do I buy a product from your site?
- How much is charged for shipping?
- If I purchase something from your site, can it be shipped internationally?
- What type of payment methods are accepted?
- I am looking for a certain product and I don't see it on your site. Why?
- I purchased a product through a deal on your site and the product is defective or needs to be returned. What can I do?
- How do I cancel an order?
Prices / Expired deals / Coupons
- Why is a price for a product you list on your site different than on the merchant's website?
- Why is the coupon code I got from your site not working on the merchant's website?
- Why do some deals expire before the expiration date you have listed?
- I saw a deal earlier, but cannot find it now. Where did it go?
- Why did I see a better deal on another website than what you have on your website?
- I want to purchase a product listed on your site, but it is marked expired. Is it still available?
- Do you handle any rebates?
- I never received my rebate from a merchant. What can I do?
- How do I submit a rebate or get rebate forms?
- I had a bad experience with a merchant listed on your site. What can I do?
- Why do you list deals from this merchant, they have bad ratings all over the internet?
- What is myDealNews?
- How do I sign up for myDealNews?
- How do I change my email address?
- Why do I see an error page when trying to change my email address?
- Why do I get an error message when I enter my password?
- I forgot my password, but I have not received the email with instructions to reset it.
- Why have I stopped receiving my alert emails?
- How do I setup my avatar image?
Newsletters and Alerts / RSS Feeds
- What newsletters do you offer? How are they different?
- What is a deal alert?
- How do I sign up for the daily newsletter and/or deal alert emails? Does it cost anything?
- How do I unsubscribe from the daily newsletter and/or deal alert emails?
- Why am I not getting emails from you after signing up for the daily newsletter and/or deal alerts?
- What is an RSS feed and how do I get it?
- Does your site sell or share information with third parties?
- What are cookies?
- Do you require cookies be turned on to use your site?