What To Know About Walmart's Curbside Pickup Program

Since the COVID-19 pandemic, the way consumers choose to shop has drastically changed. Many customers opt out of endlessly browsing through aisles for products and prefer having their items delivered. Many retailers have greatly expanded their shopping options to accommodate these changes in customer habits.

One of the most popular buying trends to emerge from the pandemic is the option for curbside pickup. This method has the convenience of online ordering without the added cost of delivery. Walmart was one of the first major retailers to adopt this helpful shopping method as a way to save customers' valuable time. Even with the pandemic over, shoppers still enjoy the convenience of purchasing goods without entering a store. Curbside Pickup is perfect for grocery shopping or handling larger items. If you want to streamline your shopping experience, take advantage of Walmart's Curbside Pickup Program.

How To Use Walmart's Curbside Pickup?

Walmart allows customers to purchase items via their website or personal app. Below are the steps for placing an order.

• Choose the items that you wish to purchase.
• Once your order is complete, you are given checkout options to receive your items.
• Simply choose an available time and a Walmart employee will gather your items and place them in bags.
• Once the order is ready, you will be sent an email or phone notification to come to the store.
• From your email or app, you will then check in to inform Walmart that you have arrived.
• Park in the designated pick-up spot and enter the parking space number as well as the color of your vehicle. A Walmart employee will bring your items to you.

If you live close enough to the store, Walmart also has delivery options to bring your order to your doorstep. There will be an added fee for delivery that will increase the total cost of your order.

Difference between Curbside and Pickup

If you wish to pick up an order you placed at Walmart, you don't have to opt for curbside delivery. You can walk into the store and collect your items at their designated areas. An important factor to note is that curbside pickup has no additional fee for orders costing $35 and over. For orders under $35, there will be an additional $6.99 fee.

Do I Need the Walmart App To Use Walmart Pickup?

You do not need to have the Walmart app in order to use Walmart Pickup. You can order items online using the official Walmart website. You are still required to sign up for a Walmart account in order to use in-store or curbside pickup.

What Can I Order From Walmart Pickup?

Walmart has a wide array of products to purchase. Certain items can only be purchased from the online store. Below are categories of items that can be purchased for curbside and in-store pick up.

Groceries

This is possibly the most common category bought through curbside pickup. Walmart initially tested their service with fresh groceries only. Using curbside pickup is a perfect way to streamline grocery shopping. The app also remembers your purchases making it easy to keep your ordering routine.

Electronics

Walmart carries the latest electronic devices for purchase. They have a multitude of products like tablets, laptops, gaming consoles, and more. If you want to buy larger items such as a Smart TV, Walmart Curbside Pickup can have an employee carry the item to your car.

Household Essentials

If you find that you have run out of certain household essentials such as toilet paper and cleaning supplies, Walmart Curbside can make it easy to restock. At Walmart you can purchase common household supplies in bulk at an economic price. You can easily fill up on items such as cookware, appliances, and more.

Clothing

Walmart offers a variety of clothing brands such as Levi's and Calvin Klein. Walmart also has a line of store brands such as EV1 and Athletic Works. You can find apparel for any season or occasion at an affordable price.

Beauty Products

Looking your best shouldn't have to break the bank. Walmart carries a variety of reputable beauty products for purchase. Their prices are significantly more affordable than the leading commercial brands. Walmart has quality cosmetics for an affordable price.

Pet Supplies

Taking care of a pet can be an arduous task. Walmart has a wide array of pet products such as pet food and grooming tools for various types of animals. They carry popular brands like Purina, Pedigree, Friskies, and more. Using Curbside Pickup can make caring for your beloved companions more manageable.

School/Office Supplies

Walmart is your one stop shop for academic and office supplies. They have a vast assortment of essential items like pens, binders, staplers, calculators, and more. Thanks to Curbside pickup, back to school shopping just became much more convenient.

Pharmacy Items

Walmart offers a wide selection of pharmacy items at an affordable price. You can order prescription medications through the mobile app and set up for refills if needed. Buying your pharmaceutical drugs at Walmart can be an effective way to save money.

Fitness Equipment

If you are looking to set up an in-home gym, Walmart has the equipment you'll need. With significant discounts on items like dumbbells, yoga mats, and athletic apparel, you can find whatever you need to help you on your fitness journey. Curbside Pickup is especially helpful for carrying any heavy products such as weights to your car.

Can I Cancel a Walmart Pickup Order?

Yes, you can cancel a Walmart pickup order. Simply log in to your Walmart account through the website or mobile app. You can then go through your order history and select the option to cancel your order. Be sure to cancel before your selected pickup time to ensure you will not be charged for unwanted items.

Can I Change My Walmart Pickup Order?

You can modify your Walmart order before your selected pickup time. Log in to your Walmart account and go to your order history. From there you can modify your order to add or remove items for pickup.

Can I Miss My Walmart Pickup Time?

Sometimes due to unforeseen circumstances you will be unable to make your pickup time appointment. Walmart will generally hold your order for up to four days. If the items are not picked up by this time period, your order will be canceled and refunded. If you cannot make your scheduled pickup time, it is best to contact Walmart customer support directly to reschedule your appointment.

Do You Tip for Curbside Pickup at Walmart?

While tipping for curbside pickup is not required, it is always appreciated. If you feel that you have been provided with exceptional service, feel free to leave a tip in gratitude.

Does Walmart Offer Curbside Returns?

If you wish to return purchased items, you can schedule a curbside return. Simply log in to your Walmart account and select your order history to request a refund. Choose curbside return and schedule a pickup time to give back the items. Not all stores may have this service, so it is best to contact your local Walmart for accurate information.

Why Is Walmart Charging for Pick Up?

Walmart charges a fee for pickup orders to help cover the costs associated with preparing and packaging the items. Typically orders under $35 will have a $6.99 fee associated with curbside pickup. Be sure to contact your local Walmart for more information.

What Else Should I Know About Walmart Curbside?

Return Policy

Generally, Walmart gives its customers 90 days to exchange or return a product for a full refund. Walmart's return policy with or without receipts varies by item. Walmart's return hours can also vary depending on the store. It is best to speak with a customer representative before making a return. Most new, unopened purchases can be returned within a certain time frame depending on the item. Below are the time frames for each type of product.

• Appliances: 2 days
• Cell phones: 14 days
• Consumer electronics: 30 days
• Contacts, glasses, and hearing aids: 60 days
• Walmart+ memberships, home and garden equipment, tires, photos: 90 days
• Perennials, shrubs, and trees: 365 days

There are items that do not qualify for a return. These include:

• Firearms and ammo
• Gift cards
• Pepper spray
• Gas-powered recreational vehicles
• Used or mounted tires, wheels, rims, or snow tires
• Trading cards (opened or unopened)
• RV sewer lines, toilets, toilet bowls, and urinals (used or installed)
• Precious metals
• Adult items and medical testing kits
• Prescription medications and devices
• Items containing pseudoephedrine, ephedrine, phenylpropanolamine
• Diabetic supplies
• Hygienic medical equipment

If you are unsure if an item is eligible for a return, be sure to contact Walmart Customer Support for accurate information. The process time for refunds or exchanges depends on the payment method used. Receipted items are refunded immediately while returns without a receipt may take up to ten days to process.

Walmart Holiday Hours

Walmart will have adjusted hours during major holidays. It is important to speak with a customer service representative to find store hours as they can vary depending on location. Walmart stays open on most holidays with the exception of Thanksgiving and Christmas. Most Walmart stores are open from 6am to 11pm local time.

Does Walmart Price Match?

Walmart does not price match any of its competitors (i.e., Target or Amazon). For items purchased inside of a Walmart store, prices can be adjusted. Simply find an associate and look up the identical item on the Walmart website. There are a few restrictions to note:

• The customer must inform a Walmart employee of the price at the time of checkout.
• The identical item must be currently in-stock and available to purchase online at the time the price match is requested.
• Price matching of items sold on Walmart.com is not available in Alaska, Hawaii, or Puerto Rico.
• Quantities are limited in New Mexico only for the purchase for resale.
• Some price match transactions require a Walmart supervisor approval, which could lead to an extended transaction time to validate the eligibility of the requested price match before the price will be matched.
• Walmart reserves the right to limit quantities to one-per-customer, per item, per day.

Walmart's Curbside Pickup Program gives customers a more convenient way to purchase goods. You can order items for pickup from the comfort of your home and receive the items without even leaving your vehicle. This method is perfect for your routine grocery shopping or stocking up on office supplies. You can also set up at home deliveries, depending on your location from the nearest store. With a vast selection of goods at affordable prices, Walmart is an excellent choice for customers looking for maximum value.

What Else Should I Consider?

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