What Is Amazon Prime Now?

Amazon's 2-hour delivery service is currently available to Prime members in more than 50 U.S. cities.
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Prime Now phone

Do you need groceries, but have no time to hit the store? With Amazon Prime Now, you can order online and have them hauled to your doorstep within a few hours.

Read on to learn what makes Prime Now stand out from other delivery services, and all the cities where it's available.

What Is Amazon Prime Now?

Prime Now is Amazon's 2-hour delivery service that's exclusively available for Prime members. First launched in Manhattan in 2014, Prime Now is currently available in more than 50 U.S. cities.

Prime Now is Amazon's 2-hour delivery service that's exclusively available for Prime members.

To see if it's available in your area, head over to the Prime Now website, or download the Prime Now mobile app for iOS or Android and enter your ZIP code. You can also check out the full list below!

How Does Amazon Prime Now Work?

According to Amazon, Prime Now delivers "tens of thousands of items across dozens of categories." You can order everything from workout gear to toilet paper to fresh avocados.

SEE ALSO: Amazon Prime Shipping Is the Perk We Love to Hate

In select cities, Prime Now also offers deliveries from nearby restaurants and stores, including Amazon-owned Whole Foods. The service is available seven days a week, with hours that vary by location.

To place an order, you'll need to use the stand-alone Prime Now site or app — not Amazon.com. Just browse, select what you want, choose a 2-hour delivery window, and then local Prime Now couriers will head your way. As Business Insider recently reported, you may not get an immediate delivery window, so your order could actually take longer than two hours to arrive

What Does Prime Now Cost?

Prime Now is a free service for Prime members. But while it won't incur an additional fee like AmazonFresh, you still have to meet certain requirements. Your order must total at least $35, or you'll be charged a $4.99 delivery fee.

Prime Now is free for Prime members, but orders must be at least $35.

Amazon also adds an optional tip, which you can change up to 24 hours after your order. Also, expect to pay $7.99 to shorten the 2-hour delivery window to one hour.

Of course, to take advantage of Prime Now you'll need an Amazon Prime subscription, which costs $12.99 a month or $119 a year.

Is Prime Now Worth It?

If you live in a Prime Now delivery area, the service can be extremely convenient. Unfortunately, availability is still limited. Expect to pay a tip, and you may wind up also paying a delivery fee if your order is less than $35 — or if you want a 1-hour delivery window. But you may be able to get $10 off your first order with the coupon code "10PRIMENOW".

SEE ALSO: How to Get Free Shipping on Amazon

Reviews of Prime Now vary. On the App Store and Google Play, the Prime Now app is currently rated 2.9 and 3.9 stars out of 5, respectively. Some say it's cheaper than their local supermarket delivery options. Others complain the app can be buggy, the selection is limited, and it can take longer than two hours to get your items.

Prime Now vs. Instacart vs. Walmart Grocery Delivery

If Prime Now isn't available in your area and you're in need of a quick grocery delivery, try same-day delivery service Instacart, which (as of last summer) is available to 70% of U.S. households.

Instacart orders must be at least $10 and involve a delivery fee; it varies depending on the size of your order, the delivery time you choose, and whether the service is experiencing high demand. Expect to pay at least $3.99, though. If you like the service, you can upgrade to Instacart Express ($99 annually, or $9.99 monthly after a 14-day free trial) for unlimited free deliveries on orders of at least $35.

Walmart offers grocery deliveries in more than 40 states.

Walmart has also been beefing up its grocery delivery game. The big-box retailer offers grocery deliveries in more than 40 states and hopes to expand availability to 300 metro areas by the end of the year.

Walmart charges a delivery fee of around $9.95 per order, according to CNN, and requires a $30 minimum purchase. If it's available in your area, you may be able to get your first order of at least $50 delivered for free with the code "FRESHCAR".

Amazon Prime Now Cities

Prime Now is currently available in more than 50 U.S. cities. Check the table below to see if yours is eligible!

State City
Alabama Birmingham
Arizona Phoenix*
Arizona Tucson
California Los Angeles* and Orange County
California Sacramento*
California San Diego*
California San Francisco Bay Area*
California Santa Rosa
Colorado Colorado Springs
Colorado Denver* and Boulder
Connecticut Fairfield County and White Plains
Connecticut Hartford
Florida Fort Lauderdale
Florida Jacksonville
Florida Miami
Florida Orlando
Florida Tampa
Florida West Palm Beach
Georgia Atlanta*
Idaho Boise
Illinois Chicago*
Indiana Indianapolis*
Kentucky Louisville
Lousiana New Orleans
Maryland Annapolis
Maryland Baltimore
Massachusetts Boston
Michigan Ann Arbor
Michigan Detroit
Minnesota Minneapolis* and St. Paul
Missouri Kansas City
Missouri St. Louis
Nebraska Omaha
Nevada Las Vegas
New Jersey Central Jersey
New Jersey North Jersey
New Mexico Albuquerque
New York Buffalo
New York Long Island
New York Manhattan* and Brooklyn*
North Carolina Charlotte
North Carolina Raleigh
Ohio Cincinnati
Ohio Cleveland
Ohio Columbus
Ohio Dayton
Oklahoma Oklahoma City
Oklahoma Tulsa
Oregon Portland*
Pennsylvania Philadelphia
Pennsylvania Pittsburgh
Rhode Island Providence
South Carolina Charleston
South Carolina Greenville
Tennessee Memphis
Tennessee Nashville
Texas Austin*
Texas Dallas/Fort Worth*
Texas Houston
Texas San Antonio
Utah Salt Lake City
Virginia Richmond
Virginia Virginia Beach
Virginia Washington, D.C., Metro
Washington Seattle* and Eastside
Wisconsin Madison
Wisconsin Milwaukee*
*Denotes an area where Prime Now delivers from local stores.

DealNews Contributing Writer

Angela is a DealNews contributor focused on consumer technology. You can also find her byline at PCMag.com. Follow her on Twitter at @amoscaritolo.
DealNews may be compensated by companies mentioned in this article. Please note that, although prices sometimes fluctuate or expire unexpectedly, all products and deals mentioned in this feature were available at the lowest total price we could find at the time of publication (unless otherwise specified).
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