Amazon Might Owe You Money for Unauthorized In-App Purchases
Amazon is offering refunds for parents whose kids made in-app purchases between November 2011 and May 2016. If you're eligible, you should've already received an email.
Think you might qualify? You can check here to see if that's the case. You have until May 28, 2018 to submit your request for a refund.
No Password Needed
Amazon's apps are often free to download, but can include in-game perks that cost as little as 99 cents or as much as $100. Last year, a court ruled Amazon was responsible for kids making in-app purchases without parents' permission.
The court found that Amazon didn't provide enough disclosures for these apps. Children didn't need a password to complete the transactions, and parents weren't asked to provide any kind of confirmation.
This Is a Common Problem
Amazon's settlement is similar to others Apple and Google have made with the Federal Trade Commission for their own app stores. Apple refunded $32.5 million to customers for a comparable situation in early 2014. And later that year, Google found itself in the same boat and agreed to refund $19 million.
Amazon's troubles began three years ago, when it was sued by the FTC. Parents had been collectively billed over $70 million for in-app purchases they allegedly never authorized. Even though Amazon disputed the claim, and swore its parental controls were sufficient, the company has now agreed to refund qualifying purchases.
Readers, have you ever requested a refund for an in-app purchase? Did you receive your money back? Let us know in the comments below!