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VIDEO: Who Uses Voicemail, Anyway?

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JPMorgan has realized that cutting voicemail service for their employees will save them an estimated $3.2 million a year! Now, when you call an employee who is away from their desk, you'll get a message asking you to call back. The company figures that there are better ways to communicate that don't involve leaving a sound recording on someone's phone.

In this short video, our experts discuss if there are better ways to communicate than simply talking!


What about you, readers? Do you still talk on the phone? Do you like voicemail, or hate it? Tell us your thoughts in the comments below!


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User Experience Researcher

Jeff Somogyi is the DealNews User Experience Researcher. Since working here he's written deals, features, promotional and newsletter copy, blog posts, as well as scripts for our videos. Follow him on Google+, Twitter at @sommerjam or his blog.
DealNews may be compensated by companies mentioned in this article. Please note that, although prices sometimes fluctuate or expire unexpectedly, all products and deals mentioned in this feature were available at the lowest total price we could find at the time of publication (unless otherwise specified).
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4 comments
India-dealnews
I wouldn't have this job if I hadn't listened to a voicemail and returned the call.

Voicemail is not my favorite thing in the world but it has its' place. It was a huge requirement for my last job and communication was EVERYTHING. While working for my previous employer I was in on part of the interviewing and hiring process. If you applied and I called you to schedule an interview and you didn't have voicemail you were automatically marked off the list.

And yes, birthday messages are the best. So are the random ones when your friend randomly calls and sings a silly song.
Anthony S Jennings
Hate work voicemail. People who sit in the next office will leave you voicemail instead of just talking to you. Ugh!

Hate work email. Everyone uses it to cover themselves for the next time someone screws up (so I guess in that way, email is invaluable!).

The printers at work enable faxing from our desktop computers ... but why do the seven clicks to fax something when you can just email it? Oh, I guess that +1 more for email.

Personally, I disable the mobile data connection (and all push notifications) for email apps. If I'm out and about living my life, I don't have the focus for email. Send me an iMessage if you really want something!
Lindsay Sakraida (DealNews)
I so rarely get voicemail at work that when I DO have a message, I struggle to remember what my inbox code is.
dorothyparnell
i still luv my voice mail...dotty