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VIDEO: Can You "Like" Away Your Right To Litigation?

If a customer "likes" a company on social media, should they forfeit the right to sue?
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Recently, General Mills (makers of Cheerios and Toaster Strudel) modified their legal policy so that if a customer "likes" them on social media, or downloads an online coupon, that customer gives up all rights to take legal action against the company. Well, after the inevitable Internet outcry, General Mills has reversed their policy, saying that people "misread" the new wording and they never intended to take away anyone's right to sue.

In this brief — yet lively — video, our experts discuss if this is the future of online interactions and whether or not companies have the right to have such a clause.

What about you, readers? Do you think companies have the right to ban you from suing them, simply because you "like" them on Facebook? Tell us in the comments below!


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User Experience Researcher

Jeff Somogyi is the DealNews User Experience Researcher. Since working here he's written deals, features, promotional and newsletter copy, blog posts, as well as scripts for our videos. Follow him on Google+, Twitter at @sommerjam or his blog.
DealNews may be compensated by companies mentioned in this article. Please note that, although prices sometimes fluctuate or expire unexpectedly, all products and deals mentioned in this feature were available at the lowest total price we could find at the time of publication (unless otherwise specified).
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1 comment
dorothyparnell
TAKE AWAY MORE RIGHTS, par for the course !!!!