Customer Service Reps Should Roleplay as Thor More Often
We all have horror stories about dealing with customer service reps that aren't particularly helpful (and they undoubtedly have their own cringe-worthy stories about outraged, inappropriate customers), but every now and then, service goes above and beyond our expectations.
And it's probably fair to say that none of us expected this to happen: A Reddit user recently posted an epic conversation he had with an Amazon representative about a missing order. The rep's name happens to be Thor, and this user ran with the association with the Norse God. Basically, if you have ever wanted to know what it would be like if the ruler of Asgard had to deal with a book being mistakenly sent back to Amazon, then you need to click through and read the entire conversation.
Ultimately, it's moments like this that end up making a huge difference in a consumer's opinion of a store's service, since these experiences can be shared with the world so easily. As one Redditor notes, "The main thing to customer service is BE A HUMAN. Not that complicated." ("Or a Scandinavian Demi-God. Whichever.")
Readers, have you had any delightfully eccentric conversations with customer service reps in the past?
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